Reset your DunRock headphones via the DunRock App when you can still connect to the earbuds, but pairing keeps acting up, settings feel “stuck”, or you want a clean restart without using the case button.
- You can still connect in the app, but Bluetooth behaves strangely
- Settings don’t apply correctly or keep reverting
- You want to restore the earbuds to factory settings
How to factory reset via the DunRock App
- Connect your DunRock earbuds to your phone and make sure they are visible/connected in the DunRock App.
- Open the DunRock App and go to Settings.
- Tap More settings.
- Select Restore factory settings.
- Confirm the reset and keep the earbuds close to your phone until the process finishes.
- After the reset, go to your phone’s Bluetooth settings and forget the old connection (if it’s still listed), then pair again like it’s the first time.
If you don’t see “Restore factory settings” in the app, update the app first. If the earbuds won’t connect to the app at all, use the manual reset method with the charging case instead.
