Shipping policy

Below you’ll find the shipping policy that applies to all orders placed on dunrock.com.

Shipping Area

We ship to all countries within the European Union.

Warehouse Location

All orders are shipped from our warehouse in Utrecht, the Netherlands.

Carriers

Shipments are sent via PostNL. For international deliveries, PostNL hands over the parcel to the local carrier in the destination country. Examples include:

DHL (Germany), bpost (Belgium), Correos (Spain), La Poste (France), An Post (Ireland), and other national carriers within the EU.

Delivery Times

Delivery times vary depending on the destination:

  • Netherlands: 1 business day
  • Belgium: 1 business day
  • Most EU countries: typically 3 to 4 business days

Shipping Costs

Shipping is free for all orders within the European Union. No additional fees apply.

Order Processing

Orders placed before 23:59 are processed the same day. Processing includes preparing and handing over the parcel to our carrier. Shipments leave our warehouse every business day.

Lost, Damaged, or Delayed Shipments

If your parcel is lost, damaged, or significantly delayed, please notify us so we can investigate and resolve the issue. You can reach us through:

https://dunrock.com/contact