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Solve any issue with your DunRock earbuds, headphones, or speakers. Step-by-step troubleshooting guides help you fix pairing problems, reset your earbuds, improve call quality, and get back to enjoying your music.
How to Reset Your DunRock Air (open ear earbuds)
Reset your DunRock Air earbuds when connection or pairing goes wrong. Earbuds won’t connect to your phone or laptop Only one earbud plays sound Pairing keeps failing or drops repeatedly How to reset DunRock Air Charge the charging case with the earbuds inside. Make sure the case has power before continuing. Forget “DunRock Air” on all devices they were previously connected to (Bluetooth settings). The earbuds must not be connected to any device during the reset. Keep both earbuds inside the charging case and leave the lid open. Press and... Read more...
How to Reset Your DunRock Bubble Pro Earbuds
Reset your DunRock Bubble Pro earbuds when connection or pairing goes wrong. Earbuds won’t connect to your phone or laptop Only one earbud plays sound Pairing keeps failing or drops repeatedly How to reset DunRock Bubble Pro Charge the charging case with the earbuds inside for at least 20 minutes using a USB-C cable. Forget / remove “DunRock Bubble Pro” on all nearby devices they were previously connected to (Bluetooth settings). Important: the earbuds must not be connected to any device during the reset. Take the earbuds out of the... Read more...
How to Reset Your DunRock Semi Earbuds
Reset your DunRock Semi earbuds when they stop connecting or only play on one side. Earbuds won’t connect to your phone or laptop Only one earbud plays sound Pairing keeps failing or drops repeatedly How to reset DunRock Semi Fully charge the case with the earbuds inside for at least 2 hours. Make sure the LED on the case is on (charging) and that the earbuds briefly light up when placed inside. Forget “DunRock Semi” on all nearby devices (Bluetooth settings). Leave the earbuds in the charging case. Tap one... Read more...
How to Reset Your DunRock Pop Earbuds
Reset your DunRock Pop earbuds when connection or pairing problems occur. Earbuds won’t connect to your phone or laptop Only one earbud plays sound Pairing keeps failing or drops repeatedly How to reset DunRock Pop Fully charge the case with the earbuds inside for at least 1 hour. Make sure the LED on the case is on and the earbuds briefly light up when seated. Forget “DunRock Pop” on all nearby devices (Bluetooth settings). Open the case and leave the earbuds inside. Tap one earbud 5 times quickly (within 1... Read more...
How to Reset Your DunRock Bubble Earbuds
Reset your DunRock Bubble earbuds when connection or pairing goes wrong. Earbuds won’t connect to your phone or laptop Only one earbud plays sound Pairing keeps failing or drops repeatedly How to reset DunRock Bubble Fully charge the case with the earbuds inside for at least 2 hours. Make sure the LED on the case is on (charging) and the earbud LEDs blink briefly when you seat them. Forget “DunRock Bubble” on all nearby devices (Bluetooth settings). You should still see the case LED indicating the case has power. Keep... Read more...