Reset your DunRock Pop earbuds when connection or pairing problems occur.
- Earbuds won’t connect to your phone or laptop
- Only one earbud plays sound
- Pairing keeps failing or drops repeatedly
You can also reset your DunRock headphones via the DunRock App.
How to reset DunRock Pop
- Fully charge the case with the earbuds inside for at least 1 hour. Make sure the LED on the case is on and the earbuds briefly light up when seated.
- Forget “DunRock Pop” on all nearby devices where it was connected with (Bluetooth settings). So: delete them from your phone, laptop, tablet, your partners phone etc. etc.
- Open the case and leave the earbuds inside.
- Tap one earbud 5 times quickly (within 1 second, use a flat finger). The earbud will flash white 5× and stay red.
- Repeat the 5× tap on the other earbud.
- Close the case with both earbuds inside and wait 10 seconds so they re-pair with each other.
- Take the earbuds out. One earbud should show a breathing white light and the other a solid white light. This means that they try to connect to a new device.
- Reconnect via your device’s Bluetooth menu.
If the reset doesn’t work, repeat the 5× tap more quickly and make sure the case LED confirms charging before starting again.
